Übersetzung für "Escalation manager" in Deutsch

In the case of complex and scattered BW landscapes, the CCM provides support as a project and escalation manager.

The Regional Escalation Manager is made aware of all escalations and their current status on a daily basis.

The Escalation Engineer will immediately inform the management team and the Regional and/or Global Escalation Manager will conduct a conference call with the required parties.

The Regional Escalation Manager will work with the primary Escalation Engineers to ensure that the appropriate resources, communication and action plans are in place to expedite resolution.

Once an escalation request has been made, the appropriate Regional Escalation Manager will evaluate the situation and determine the appropriate resources to assign and/or process correction to make.

If you are concerned with the current state of an escalation or the situation has digressed, please inform your assigned Escalation Engineer, Duty Manager or Regional Escalation Manager immediately.

You can escalate a support request at any time either by speaking directly with the technician assigned or by requesting to speak with a Duty Manager/Regional Escalation Manager.

Once you have completed this review, contact the assigned technician for your support request, or call VMware Technical Support and ask for the Duty Manager/Regional Escalation Manager to trigger an escalation.

Reporting, alert and escalation management are the clients' disposal.

Further features are an integrated escalation management and an automated e-mail dispatch.

Automatic project control with integrated escalation management is a matter of course.

Respond and manage escalations to ensure complex issues get resolved quickly

The base version offers discovery, reporting and logging, escalation, policy-based management and self-service portal.

Managed by a support account manager, the plan includes escalation management, business reviews, and education services.

The CSM is a proactive account manager who helps you meet your security objectives, monitors and provides quarterly business reviews, manages escalations, and serves as your McAfee advocate.

With the Peppol Access Point we offer the reliability and advantages of a professional data center operation with multiple certified security (ISO 27001, ISAE 3402), detailed service level agreements, extensive disaster recovery options and a proven escalation management.

Along with GSS, our Continuing Product Development (CPD) organization provides a single point of contact for escalation management along with the dedicated engineering focus to drive customer satisfaction.

We provide the reliability and the advantages of a professional data center with multiply certified security, detailed service level agreements, comprehensive disaster recovery options, approved escalation management and extensive monthly reports.

The third pillar is Service Delivery with, for example, escalation management, SLA definition and SLA monitoring, support for major customers, wholesale and white label partners and other tasks.

VMware Escalation Engineers and Regional Escalation Managers have the ability to engage other vendors via TSANet (Technical Support Alliance Network) or by utilizing your existing support contracts with the vendor.

REM.Net accompanies you all the way from the receipt of a complaint via its initial processing to customer-response, analysis, cost-control, and escalation management.

The end customer a complete package comprising native web visualization, alarms and escalation management and detailed reports about its investment purely as a rentable service is provided.

The supervisor or manager will decide if the issue needs to be escalated to Senior Management based on the seriousness and sensitivity of the issues involved and the person suspected of wrongdoing.