Übersetzung für "Weiterempfehlungsbereitschaft" in Englisch

In addition, customer anger and readiness to recommend flowed into the overall result.

In the process, we minimise unnecessary repairs and returns and increase brand advocacy.

We survey the readiness of recommending us further, and determine the Customer Effort Score.

Successful companies retain their customers by maintaining stronger emotional ties. This is mainly documented in their customers’ readiness to recommend these companies.

Criteria include remuneration, professional prospects for the future as well as corporate image, leadership culture and readiness for word-of-mouth re-commendations.

The positive evaluation reflects itself also in the high far recommendation readiness of the customers with ALSCO.

Drivers of willingness to recommend were taken to be the influences of satisfaction and loyalty, plus effects related to the barriers to change.

They were also asked to state the degree to which they would be willing to recommend their own employer and other employers within the same sector to others.

This involves asking customers about their experience, satisfaction and willingness to recommend Swiss Life directly following contact with the company.

The independent seal "Top Brand PV" is based on a multi-level analysis of brand awareness, customer satisfaction, recommendation rate as well as the market share.

This digital and CRM focus was completely unknown territory for TUI, but it is paying off – in terms of efficiency, earnings and the willingness of customers to recommend us to their friends.

Also included were recommendations from members of the social network Xing for their own employer and employer evaluations on the platform kununu.com.

The study graph "Marken von morgen: Automobilbranche" (Brands of tomorrow: Automobile industry) of 2009 shows that the world economic crisis had some substantial effects in Germany on automotive brands, their recommendation rates, and their brand awareness.

In seven consulting categories, including "communications consulting", 1,927 company representatives evaluated a total of 131 consulting firms on the basis of six performance and service features as well as with regard to overall satisfaction and willingness to recommend.

Assessments about their “willingness to recommend the event“ and “intentions of visiting again“ were equally positive for both target groups, at 87 per cent in each case.

The positive development of the NPS at the customer service center confirms that this measure has had a long-term positive effect on willingness to recommend.

Customers are asked about their experience, satisfaction and willingness to recommend Swiss Life directly following contact with the company.

With tailored suggestions and prompts coming through during every interaction, every customer conversation is personalised, pleasant, and likely to drive advocacy.

The Recommender measures the willingness of bank, insurance company and building society customers to recommend another company – one of the most accurate measurements of customer satisfaction.

This involves asking customers from various segments about their experience, their satisfaction and their willingness to recommend Swiss Life directly following contact with the company.

According to the YouGov survey, this development was already having an impact: women up to 30 rated the quality of Douglas much more positively than that of its competitors and said they were more likely to recommend Douglas to others.